This policy details the terms that govern our storage and use of your data. Before agreeing to work with us, you agree it is your responsibility to make sure you have read this document and agree with the terms listed in it. Global Center for Resiliency and Wellbeing (GCRW), the owner of HappiGenius might utilize Personally Identifiable Information (“PII”) to provide its services. However, we will not publish any PII. We will utilize it to improve our services including, but not limited to the content and product features of our services. In rare cases, we might also publish aggregate or cohort analyses that utilize this information. In such cases, we assure you that this information will be anonymized. You always maintain the right to opt-out of providing us information you are not comfortable sharing. If you wish to opt-out of providing us certain types of data or have any questions about this Privacy Policy, please email us at as@resilientoption.com.
This document lists out privacy policies that pertain to HappiGenius (collectively “HappiGenius”, “company”, “us”, “we”, or “our”) and our products (called “products” or “services”) as they pertain to our customers (“customers”, “you”, or “clients”).
This policy details the terms that govern our storage and use of your data. Before agreeing to work with us, you agree it is your responsibility to make sure you have read this document and agree with the terms listed in it.
GCRW will occasionally update this policy as our services evolve. In case of any major changes to this policy, we might notify users via email. We might also provide a notification through our website. As such, it is the user’s responsibility to keep checking this page periodically to make sure they are abreast of all changes made to this privacy policy.
GCRW might utilize Personally Identifiable Information (“PII”) to provide its services. We collect your information any time you interact with the website or the app: registration, submitting a response, filling out a survey, requesting customer support, submitting a query, making a purchase, and communication. This information can include, but is not limited to your name, address, email account, password, and additional information. However, we ensure we will not publish any PII. We will utilize it to improve our services our content and product features. In rare cases, we might publish aggregate or cohort analyses that utilize this information. In such cases, this information will be anonymized. You always maintain the right to opt-out of providing us information you are not comfortable sharing. If you wish to opt-out of providing us certain types of data or have any questions about this Privacy Policy, please email us at as@resilientoption.com.
In addition, we collect usage information (number of sessions, how long, which sessions), login information (browser used, location, IP address, pages visited), device information (hardware and software) and transactional information (product purchased, price, time of transaction, date, and other information).
We may also have access to your information through a social media account that you may use to access your account with us.
It is the user’s responsibility to make sure GCRW services are used in an ethical and responsible manner. GCRW reserves the right to block users who are found to be violating the terms listed in this document.
If you have any queries about this document or feedback about our product, please email us at as@resilientoption.com.
We might collect, aggregate, and use PII through our products, services, or app. This information can include 1.) Payment data such as credit card number, expiration rate, CVV code, 2.) Background information such as first name, last name, age, name of organization, title etc., 3.) Location and history of browsing HappiGenius app etc.
Each PII field that is collected will only be used for the specific purpose for which it was collected. For example, if we ask for your email, we will use it for things such as sending you payment receipts or sharing major updates about our privacy policy. In case you wish to opt-out of receiving communication from us or have any concerns about how your data is being used, please reach out to us at as@resilientoption.com.
Further, we might also use aggregate information to publish trends on website usage, generate analytics insights on web visitors, and improve our services. However, if aggregate data is published, we will ensure that PII is appropriately anonymized. Aggregate insights will not be such that individuals can be identified based on the published information
Your information helps us:
We strive to protect your PII and to this end, are very careful about how your data is used or who it is shared with. Your PII will only be shared with individuals or organizations under very specific circumstances. GCRW will disclose your PII if the law requires us to do so. This could be for legal proceedings or to protect national security. Additionally, a small number of our authorized employees, officers, or contractors might also have access to this data. We work with offshore contractors, so there is a chance your data might be utilized outside the US. However, we ensure our contracts maintain the highest level of data privacy and security standards. We might also publish your PII if we believe it is necessary to do so to protect the rights of GCRW, our affiliates, or current and future users.
GCRW might utilize third party cloud storage and analytics vendors such as Amazon Web Services or Microsoft Azure (collectively “external services”) to collect, store, and/or analyze data. In certain cases, this might include limited amounts of PII. The external services we collaborate with might use addition PII to identify individual users based on identifiers such as IP address, especially to generate analytics insights. Also, these external services might use a variety of technologies to analyze data and generate insights. GCRW is not responsible for any breach or violation of law by external services. We regularly interact with external services to ensure your interests are not compromised but by working with us, you understand that ultimately we are not responsible for the actions and behaviors of these external services.
If GCRW files for bankruptcy, is acquired by or merges with another organization, the organization that becomes GCRW’s parent company gains rights and access to our data. This includes all PII collected and stored in our systems. You will be notified via email or a notice on our website should such a transaction take place.
GCRW might work with various third parties for tasks such as payment processing or data storage. When we collaborate with a third party, a User’s PII might be shared with them. However, the data shared is only meant for specific purposes for which we are collaborating with a third party. Every third party that gets this data needs to guarantee that it will only be used responsibly for the intended purpose. Additionally, we also collaborate with contractors or might have offshore employees at some point. Whenever we engage such partners, we make every effort to ensure that they have a privacy policy that is of comparable standards to Us.
We might also be required by lawmakers to disclose User PII to ensure national safety is not compromised. In such cases, we will be required to transfer PII to appropriate regulatory authorities.
A User has the right to know what personal data we have in our systems. As such, a User can change or modify any information that is out of date or needs to be updated to make sure we are providing relevant information and services to the User. The ability of Users to access and modify their data is based on GCRW’s adherence to this Policy. In order to modify their data, Users can log into our app and make changes or reach out to us via the email provided in the ‘Contact Us’ section. It is Users’ responsibility to ensure correct data is provided via HappiGenius to GCRW. Providing incorrect data might affect our ability to provide services in a timely and efficient manner. If Users want their data to be completely deleted from our systems, they should submit a request in writing to GCRW headquarters. Once a request to change, edit, or remove personal data is made to GCRW, we will try our best to respond as fast as possible and minimize delays.
GCRW will provide notices and inform relevant parties when:
a.) GCRW receives a data disclosure request from a law enforcement agency unless we are legally prohibited from releasing notices,
b.) any third party requests a User’s personal data for a use that is outside the scope of services provided by GCRW.
We might send you promotional and other communications with your permission from time to time. You can disable receiving these messages at any time.
We follow the legal requirements of the jurisdiction to store the data for the period of time necessary.
You have the right to –
The above rights are subject to the conditions and limits set by law. Please contact us if we can help with the above. You may reach us at as@resilientoption.com.